FAQ

Q1: How long is the warranted time?

The warranty time is 3/6/12 months based on the item details.

Q2: If I only know the excavator model, but can not offer parts No., what should I do ?
If possible, you can send us pictures of old products, nameplate or the size for reference.

Q3: How do I pay?

T/T, Western Union, Chinese bank.

Q4: How about the delivery time?

In stock: 1~3days

Out of stock: According to your quantity, we will let you know when we quote.

Q5: Do you accept small order?

Yes, retail order is available.

Q6: What are your main product?

We are specialized in excavator spare parts, such as hydraulic pump, hydraulic parts, swing motor assay, travel motor assy, hydraulic gear pump, hydraulic fan motor, hydraulic pump regulator, excavator control valve, swivel joint assembly, excavator relief valve, excavator final drive parts, seal kit, engine assy, and electric spare parts. We can offer spare parts of different excavator, please feel free to contact us.

Q7: How can I do if there is something wrong with the product?

First of all, we have strong belief in the high quantity of our goods, if you really found something wrong, please provide photos or videos to us, we have a team of skilled engineers that is ready to provide after-sales service for you.

Guangzhou Dechuan Precision Technology Co., Ltd. was founded in 2009. The founder entered the construction machinery industry in 2003 and has been dedicatedly engaged in it for 22 years. Our company specializes in a wide range of construction machinery, such as hydraulic pumps, distributors, rotary reducer assemblies, travel reducer assemblies, hydraulic accessories, and seals etc. We possess our own professional maintenance workshop, which is equipped with advanced maintenance techniques, high-end processing and restoration technologies for remanufacturing, as well as comprehensive testing facilities. Thus, we are able to offer you more efficient, convenient and reliable one-stop services.

Our company is situated in Zhucun, Tianhe District, Guangzhou City, Guangdong Province, China. Welcome to visit us for further cooperation!